READ FIRST - House Party Log Locations : Have System Specs Ready Too!

This forum is for posting any bugs you find with the House Party game. Please do not ask for help with the game in this forum. Use the main House Party forum for that. Only post things that you feel are a problem with the programming or the game not doing what it is supposed to.
Forum rules
No racism, sexism, anti-semitism, brigading, doxxing, or ANY form of abusive behavior. No discussion of hacking or piracy or the buying, trading, or selling of ANY type of product or service (digital or otherwise). No advertising of any product or service (digital or otherwise, and this includes streams or any service involving 'subscribers'). No discussion of religion or politics. Do not link to other adult sites, with the exception being discussion of other adult games in Offtopic/allowed subforums; i.e. no pornography.

Do not spam, do not try to circumvent any automated tools that are part of these forums or any linking to these forums. Do not judge others based on their preferences for custom stories, their opinions, sexuality, etc., and most certainly do not bring it to the moderators.

Respect the moderators and each other and all will be well. Report any violations of the above rules. Do not violate local or international laws (including, but not limited to the laws of your country and/or the laws of the United States) while making use of these forums. The IP address of all posts are recorded to aid in enforcing these conditions.

We will use username, e-mail, AND IP bans without reservation, and mods hold the final word in such decisions.
Posts: 1267
Joined: Tue Feb 13, 2018 4:29 pm

READ FIRST - House Party Log Locations : Have System Specs Ready Too!

Post by erasmus »

Please have these ready if you are reporting a crash or any incident of a pop-up error you think might be related to the game. They can also sometimes be helpful for troubleshooting performance issues or other bugs. Note that the .DMP/crash files will only be created in certain cases where the Unity Error Handler itself catches the error, generally when you see a message like: "The game crashed. The crash report folder named 'DATE_ID' placed next to game executable. Send to the developer of the game!".

Having these logs ready will help us resolve your issue faster and make the game better for everyone. Thanks in advance!

Error log and crash.dmp files (Engine/Unity-system related failures). A folder will be generated for each crash, labeled with a date, so grab the most recent one! If your issue is not crash related, you might not see this.
YOUR INSTALL PARTITION:\ or C:\Users\YOUR USERNAME HERE\AppData\LocalLow\Eek\House Party\Crashes
As of 0.11.3 the error logs, .dmp file, and possibly a copy of the relevant output_log could be located here:
YOUR INSTALL PARTITION:\ or C:\Users\YOUR USERNAME HERE\AppData\Local\Temp\Eek\House Party\Crashes

Unity output log (system and GPU data, runtime messages, and errors of varying types):
YOUR INSTALL PARTITION:\ or C:\Users\YOUR USERNAME HERE\AppData\LocalLow\Eek\House Party\output_log.txt

You may also be able to find Windows logs of a crash or evidence of the application hanging (even if there was no specific error message) at the location below. Look for folders with names very similar to "AppHang_HouseParty.exe_" followed by some letters/numbers. Inside will be a .WER (Windows Error Report) file that we can open with just about any text editor, like notepad.
YOUR INSTALL PARTITION:\ or C:\Users\YOUR USERNAME HERE\AppData\Local\Microsoft\Windows\WER\ReportArchive

For crashes or graphical glitches that persist (i.e. are not fixed by restarting the game or reinstalling the game), please get a copy of your DirectX diagnostic tool log. To do this, Run or Start Typing "DXDIAG" in your Windows Start bar, and select and open DXDiag.exe. In this program there will be a "Save Information"-phrased button that will save all the DirectX info to a file. Please have this file ready for these types of issues.

Also please have a screenshot or some form of capture of the in-game Debug Log (press the F5 key when playing) when the problem occurred, if possible. UPDATE: As of 0.9.2, the "Save to Log" feature will now work with the in-game debug log. Please have a copy ready.

You may also be able to gather info on processes currently running while playing House Party by going to your Start Bar/Menu and typing (or using the “Run” option): “cmd” to bring up the option for the Command Prompt, then right-clicking this and Run as Administrator. Then, when the window is open, type “tasklist > C:\processlist.txt” (replace C:\ with your desired file location) and hit Enter. This .txt file will appear at the designated location and can be sent in along with the other files for troubleshooting.
Eek! Games LLC
Vice President, QA & UX