Game crashes computer

For posting information about any bugs, crashes, or graphical issues you encounter while playing House Party. Not the place for general, gameplay, or spoiler-related questions.
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ttant
Posts: 653
Joined: Tue Feb 13, 2018 4:49 pm

Re: Game crashes computer

Folder C:\Users\***\AppData\LocalLow\Eek\House Party\ exists, but there is no crashes folder inside ?

Note that "C:\Users\***\AppData" is hidden, and may not be displayed in the explorer.
As a workaroud, type :
%appdata%
in the (sort of) url bar. This will take you to C:\Users\***\AppData\Roaming. Go up one folder, the down to LocalLow or Local, depending of the folder you're seeking for.
doomfreak66
Posts: 7
Joined: Sun Feb 14, 2021 2:38 pm

Re: Game crashes computer

It does exist and there is no crashes folder

but "C:\Users\YOUR USERNAME HERE\AppData\Local\Temp\Eek\" does not exist
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erasmus
Posts: 1325
Joined: Tue Feb 13, 2018 4:29 pm

Re: Game crashes computer

That's okay if there is no Crashes folder; it just means Unity's CrashHandler did not catch the issue. Is there anything relevant in the Windows Error Logs? That part of the DXDiag file was oddly blank.

You are running two displays, at different resolutions, off of ONE RX480, yes? I don't see evidence of Crossfire but please confirm.

Are either of these displays Freesync?

Have you tried to run the game on each monitor, at the monitor's native resolution?

-----

Can you try unplugging/disabling anything related to:
  • Oculus/VR
  • Camera and/or recording software/hardware (most especially anything DXDiag lists as a "Video Capture Device")
  • Any additional input/control devices other than a KB/M such as a tablet, etc.
You may remove all of these devices/disable their associated software all at once and try re-playing HP, OR, test individually by disabling/removing one at a time and trying to play HP after doing so with each to see if one in particular is causing an issue.

If none of this sounds familiar...then you may have some unused drivers and device software to uninstall.
Erasmus
Eek! Games LLC
Vice President, QA & UX
erasmus
Posts: 1325
Joined: Tue Feb 13, 2018 4:29 pm

Re: Game crashes computer

If the above post does not help and you feel like troubleshooting more before checking back in, try the steps in T4 and T5 in this link: https://forum.eekllc.com/viewtopic.php?f=7&t=7
Erasmus
Eek! Games LLC
Vice President, QA & UX
doomfreak66
Posts: 7
Joined: Sun Feb 14, 2021 2:38 pm

Re: Game crashes computer

I don't know what out of all of those things it was but runs now, thanks for help!
erasmus
Posts: 1325
Joined: Tue Feb 13, 2018 4:29 pm

Re: Game crashes computer

Awesome! Glad to hear it :)
Erasmus
Eek! Games LLC
Vice President, QA & UX
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