How to reset the game ?

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andre002wp
Posts: 3
Joined: Mon Jun 18, 2018 12:18 am

How to reset the game ?

Post by andre002wp » Wed Jun 20, 2018 11:15 am

My games keep crashing and i think the problem is because its trying to continuing its last session because last time i didn't close it properly because my laptop goes black screen and i need to force restart it. And after that i keep crashing with error massage nvwgf2umx.dll i did search it on google and found out that it was a problem with the gpu but that doesn't really makes sense to me because it's just fine before.i tried to fix it but it doesn't work, when i open the game it immediately start that only music on the gameplay and goes black screen with an error and with the error fix i found on google with changing gpu setting it's keep doing the same thing but without the error massage. Is there a way to reset the game to like the first time playing it?

hungle
Posts: 44
Joined: Mon Mar 12, 2018 7:38 am

Re: How to reset the game ?

Post by hungle » Thu Jun 21, 2018 11:07 am

To reset the game delete both Eek folders, one is in C:\Users\Your Username\AppData\LocalLow and the other one is in the Documents folder.

Don't forget to back up any save games/photos you want to keep first.

andre002wp
Posts: 3
Joined: Mon Jun 18, 2018 12:18 am

Re: How to reset the game ?

Post by andre002wp » Thu Jun 21, 2018 2:40 pm

im playing it on steam and i did try to delete it both in document and steam app folder then reinstall it but it doesn't seems to work
here is the crash log :

House Party [version: Unity 2017.4.3f1 (21ae32b5a9cb)]

nvwgf2umx.dll caused an Access Violation (0xc0000005)
in module nvwgf2umx.dll at 0033:b1eeb277.

Error occurred at 2018-06-22_023656.
D:\Steam\steamapps\common\House Party\HouseParty.exe, run by user.
44% memory in use.
8092 MB physical memory [4458 MB free].
9372 MB paging file [3747 MB free].
134217728 MB user address space [134215319 MB free].
Read from location 00000018 caused an access violation.

the only fix i found to fix the error is change the gpu setting manually but it's still crash just without the error message.

hungle
Posts: 44
Joined: Mon Mar 12, 2018 7:38 am

Re: How to reset the game ?

Post by hungle » Thu Jun 21, 2018 3:06 pm

Looks like your problem could be due to a GPU driver bug https://forums.geforce.com/default/topi ... f2umx-dll/ https://superuser.com/questions/1098691 ... -sometimes

It may be beneficial to try a different driver, you can find them here. Also don't forget to use the clean installation option if you do decide to try a different driver.

andre002wp
Posts: 3
Joined: Mon Jun 18, 2018 12:18 am

Re: How to reset the game ?

Post by andre002wp » Fri Jun 22, 2018 10:28 am

Thanks, updating the driver seems to work for some reason. I mean it's just weird to me because it work fine just before that restart

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